All empire extracts products are regularly tested in independent laboratories to ensure 99+% in purity. Lab reports available on request.
Every order comes with a separate email notification, one for the shipping that will include your tracking info, and another that will notify you that it has been delivered. Also, drivers typically ring the bell when the drop the package off.
You don’t have to! We have a notification system set in place, so the moment that your package gets dropped off, you will immediately receive an email notification saying it’s been delivered.
We provide next business day shipping, on orders placed before 3pm Monday-Friday. All orders need to be PAID before they can be fulfilled and sent out. All orders place after 3pm Friday and during the weekend will be sent out the following Monday. Unpaid orders will be cancelled after 48 hours.
We strive to meet exceptional standards in next day delivery, however, because overnight shipping is such a small window of time to work with, there can be unforeseeable elements that can cause delays such as weather, traffic, road construction, and other elements out of our control. Because of this, we cannot guarantee overnight delivery, but […]
We utilize a variety of carriers, with most orders shipping via USPS or UPS. Our Base Shipping method is our choice of carrier, allowing us to ship your order to you at the lowest possible delivered price. Products should be delivered to the address you provide at checkout in 3-5 Business Days, depending on location. […]
If you have an paid order that has not been shipped out yet and you need to cancel, please contact us immediately so we can stop the order and issue a refund. Please note, that refunds can take 2-3 business days to process. All transactions are final for orders that have already been fulfilled and […]
For security reasons, you, the patient, must be the one submitting payment for your order. If we see a payment from someone else, we will have to flag your order and get in contact with you. This could delay the processing of your order.